When your customer experience has your customers seeing RED

For several months now, I have been writing blog articles in this space in an attempt to make the case regarding the necessity for mid-market businesses to launch a digital transformation effort – because digital interactions have become required by their customers, vendors, employees and partners. My customers understand this and get to work building ...Read More

#8PL #CustomSoftware #Digital #MidMarket #MobileMatters #TheHelpYouNeed

July 9, 2024

Is your digital transformation “off the rails”?

Last week we began looking at your software development practices – specifically, how reliably you produce the software you intend in the time frame that matters to you and if you could make a determination of being “on track” or not. I proposed some questions that you would need to know the answers to in ...Read More

#8PL #CustomSoftware #Digital #MidMarket #TheHelpYouNeed

July 1, 2024

Are you on Track?

In last week’s Field Note, I shared a brief story about Bill and Sally – specifically, the “road to nowhere” that their development partners led them down. To get caught up, you can check out last week’s blog here. I summary, both Bill and Sally, leaders of two different companies, working with two different software ...Read More

#8PL #CustomSoftware #Digital #Help

June 24, 2024

Bill and Sally, a cautionary tale on the road to nowhere

“Are you on Track?” Seems like a pretty simple question that deserves a simple answer. Yet, as I speak with business owners and executives that are either in the middle of a digital transformation or have so thoroughly been abused by their digital transformation partner that they have stopped their transformation project, it’s clear that ...Read More

#8PL #CustomSoftware #Digital #FieldNotes

June 17, 2024

How “good ideas” can lead to scope creep

Seems an odd way to characterize “good ideas” – as scope creep. And, in truth, some ideas really are good. They solve problems by providing insight into a new situation that has been holding us back. Those ideas aren’t scope creep, rather, they are a blessing…and therefore not the subject of this article. I am ...Read More

#8PL #CustomSoftware #Digital #FieldNotes #Help

June 10, 2024

Competing in the digital marketplace

I know a lot of business owners and senior executives at companies that vary in size and industry. As I think about each of them, I can’t think of one that isn’t competitive in nature. That is, they want to win. They are driven to compete and build organizations that are competitive so that they ...Read More

#8PL #CustomSoftware #Digital #Help #MidMarket

June 3, 2024

Software that matters to your business

Last week we started this exploration of the type of software that matters to you…specifically to you and your business. If you missed last week’s post, you can get caught up here. This week we continue the discussion by taking a look that the two types of businesses that typically win in marketplace competitions. You ...Read More

#8PL #CustomSoftware #Digital #MidMarket #TheHelpYouNeed #TheWorldHasChanged

May 28, 2024

Software that makes a competitive difference

Last week I claimed that 8 Penny Labs was the help you were missing in your digital transformation. You can get caught up here. I believe that we provide a valuable service for companies that aspire to be highly competitive in their market. To be clear, if you don’t get the help from us, you ...Read More

#8PL #CustomSoftware #Digital #Help #MidMarket

May 19, 2024

Help Found – 8 Penny Labs

Last week I explained why enterprise software companies weren’t equipped or prepared to solve the problems you are facing with your digital transformation. Not that they aren’t helpful – they just can’t do everything you require. (To get caught up, checkout last week’s post here.) They do, however, provide APIs that are a very useful ...Read More

#8PL #CustomSoftware #Digital #MidMarket #TheHelpYouNeed

May 13, 2024

Help wanted – the help you need to be competitive.

A couple of weeks ago, we concluded our series on how the world has changed by asking the question: Do you know what type of help you need? My speculation was: probably not.  If you missed that series, have a look here and here to get caught up. This week’s article will discuss the types ...Read More

#8PL #CustomSoftware #MidMarket #TheHelpYouNeed #TheWorldHasChanged

May 6, 2024